Housekeeping Supervisor (Dubai, United Arab Emirates)

Kempinski Hotel & Residences Palm Jumeirah; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Housekeeping Supervisor to oversee daily operations in maintaining the highest cleanliness standards. This role involves directing staff, coordinating with other departments, and ensuring compliance with budgetary constraints. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to train and develop staff effectively. Join a team that values excellence and provides a supportive environment for your professional growth in a prestigious setting.

Qualifications

• Experience in housekeeping management and operations.
• Strong leadership and staff coordination skills.

Responsibilities

• Direct and control daily housekeeping operations to ensure cleanliness.
• Coordinate with other departments regarding room status and maintenance.
• Conduct training sessions for housekeeping staff.

Skills

Housekeeping Management

Staff Coordination

Training and Development

Budget Compliance

Attention to Detail

Russian Language

Education

High School Diploma

Hospitality Management Degree

Tools

Cleaning Supplies

Housekeeping Management Software

Job description

The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas to ensure the highest standards of cleanliness. They assist the Executive Housekeeper and Housekeeping Manager in the planning of the department.

Key Responsibilities:

1. Direct the work assignments of supervisory and non-supervisory staff efficiently to ensure prompt and courteous service to guests and other departments.
2. Check Public Areas / Floors to ensure furnishings, facilities, and equipment are clean, well-maintained, and replaced or refurnished as required. If assigned to Floors, check rooms, especially those assigned to V.I.P., V.V.I.P., and known repeated guests, to ensure they meet hotel standards.
3. Coordinate with other sections of the Housekeeping Department and with other Departments regarding matters affecting the hotel's physical appearance and room status, keeping them informed and following up on outstanding issues. This may include confirming room status and coordinating repair work.
4. Assist the Assistant Executive Housekeepers in recruitment, performance management, training needs identification, development of training plans, and implementation of training.
5. Conduct monthly training sessions for existing employees to address identified training needs.
6. Schedule routine inspections of all housekeeping areas, including occupied and non-occupied rooms, by supervisors.
7. Control the usage of amenities and cleaning supplies to ensure budget compliance and proper use of equipment and tools.
8. Assist the Assistant Executive Housekeepers in monitoring housekeeping procedures, including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety protocols for employees and guests.
9. Russian speaking is an advantage.

Additional responsibilities and tasks can be added as needed to meet business and hotel requirements.