Housekeeping Supervisor

Amman Rotana; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier hospitality establishment in Sharjah is seeking a Housekeeping Supervisor to oversee the housekeeping team and ensure high standards of cleanliness and service. The ideal candidate will have supervisory experience in hospitality, possess strong English communication skills, and have the ability to work under pressure while managing a multicultural team of staff. Computer literacy, especially with Opera, is a plus.

Qualifications

• Previous supervisory experience in a hotel Housekeeping Department.
• Strong interpersonal and problem-solving skills.
• Computer literacy.

Responsibilities

• Supervise the team of Housekeeping Attendants.
• Prepare job assignments for Housekeeping Attendants.
• Inspect cleaned areas to ensure standards are met.

Skills

Supervisory experience

Good command of English

Interpersonal skills

Problem-solving skills

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

Job Description

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Responsibilities

As a Housekeeping Supervisor, you will be responsible for supervising the team of Housekeeping Attendants to achieve operational objectives while ensuring that the standards of cleanliness and maintenance meet hotel requirements. Your key responsibilities will include:

1. Preparing job assignments for Housekeeping Attendants
2. Issuing keys and supplies to Housekeeping Attendants
3. Monitoring VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and taking appropriate actions
4. Attending daily meetings and receiving special instructions
5. Processing check-outs and reporting rooms as vacant
6. Handling guest special requests
7. Inspecting cleaned areas using checklists to ensure standards are met and reporting repairs
8. Filling out reports and managing lost and found articles
9. Supervising cleaning of guest rooms, corridors, and stairwells
10. Training and assisting Housekeeping Attendants and advising supervisors on performance
11. Assisting with inventory management and maintenance of equipment

Skills, Education & Qualifications

You should have a diploma or vocational training in hospitality, with previous supervisory experience in a hotel Housekeeping Department. Good command of written and spoken English, strong interpersonal and problem-solving skills are essential. Computer literacy and experience with Opera are advantageous.

Knowledge & Competencies

The ideal candidate will be friendly, caring, culturally sensitive, detail-oriented, and quality-focused. You should work well under pressure in a fast-paced environment, enjoy working with a multicultural team and guests, and possess the following competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People and Operations
• Understanding Differences
• Teamwork and Adaptability
• Customer Focus
• Drive for Results

Apply now