Housekeeping Supervisor

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company is seeking a Housekeeping Supervisor to oversee daily operations in a luxury hotel. The role involves ensuring cleanliness standards, managing a team, and collaborating with various departments to provide exceptional guest experiences. Ideal candidates will have supervisory experience and strong leadership skills.

Qualifications

• Proven ability to lead and motivate colleagues.
• Previous supervisory experience in a similar environment preferred.
• Self-motivated with decision-making skills.

Responsibilities

• Supervise housekeeping staff and ensure cleanliness standards.
• Conduct inspections of guest rooms and manage inventory.
• Train and evaluate housekeeping staff.

Skills

Leadership

Problem Solving

Initiative

Computer Literacy

Tools

Property Manager System

MS Word

MS Outlook

MS Excel

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

As a Housekeeping Supervisor, you will oversee the daily operations of the housekeeping department, ensuring that our hotel rooms and public areas are maintained to the highest standards of cleanliness and presentation. You will lead a team of housekeepers, manage inventory and supplies, and work closely with other departments to enhance the overall guest experience.

What you will be doing:

• Supervise and coordinate the activities of housekeeping staff, including room attendants, cleaners, and housemen.
• Ensure all guest rooms, corridors, and public areas meet the hotel's cleanliness and presentation standards.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards.
• Manage inventory of cleaning supplies and equipment,and reorder as necessary.
• Train, mentor, and evaluate housekeeping staff to ensure high performance and professional development.
• Handle guest requests and complaints promptly and professionally, resolving issues to the satisfaction of the guest.
• Collaborate with the front desk, maintenance, and other departments to ensure smooth operations and a seamless guest experience.
• Ensure compliance with health and safety regulations and hotel policies.
• Prepare and maintain reports related to housekeeping operations, including room status, inventory levels, and staff performance.

Qualifications

• Proven ability to successfully lead and motivate colleagues
• Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service
• Good computer literacy (experience using Property Manager System preferred, and proficiency in MS Word, Outlook and Excel)
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to maintain high service levels under pressure
• Physically fit to lift heavy objects repeatedly
• Ability to consistently stand and walk throughout shift