Housekeeping Supervisor

Nour Arjaan by Rotana; Fujairah City; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Fujairah is seeking a passionate Housekeeping Supervisor to oversee the housekeeping team. This role requires delivering exceptional customer service, maintaining cleanliness standards, and managing operational tasks in a fast-paced environment. Ideal candidates will have a diploma in hospitality and supervisory experience.

Qualifications

• Previous supervisory experience in a hotel Housekeeping Department.
• Strong command of English and computer literacy.

Responsibilities

• Supervise Housekeeping Attendants and manage assignments.
• Inspect cleaned areas and ensure compliance with standards.
• Train and provide feedback to Housekeeping staff.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Attention to Detail

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor, you will supervise the team of Housekeeping Attendants to achieve operational objectives while maintaining hotel standards of cleanliness and maintenance. Your key responsibilities include:

• Preparing job assignments for Housekeeping Attendants
• Issuing keys and supplies to Housekeeping Attendants
• Managing VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms, and taking appropriate actions
• Attending daily meetings and receiving special instructions
• Processing check-outs and reporting rooms as vacant
• Handling special guest requests
• Inspecting cleaned areas using checklists, ensuring standards are met, and reporting repairs
• Filling out reports and managing lost and found items
• Supervising cleaning of guest rooms, corridors, and stairwells
• Training and assisting Housekeeping Attendants and providing performance feedback
• Managing inventory and ensuring proper handling and maintenance of equipment

Skills, Qualifications & Experience

Ideal candidates should have a diploma or vocational training in hospitality, with previous supervisory experience in a hotel Housekeeping Department. Strong command of English, interpersonal, and problem-solving skills are essential. Computer literacy and experience with Opera are advantageous.

Knowledge & Competencies

The suitable candidate will be friendly, culturally sensitive, detail-oriented, and able to work well under pressure in a fast-paced environment. Enjoy working with diverse teams and guests, possessing the following additional competencies:

... (additional competencies can be listed here)

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