Housekeeping Supervisor

Rotana Hotels; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hotel in Dubai is seeking a passionate Housekeeping Supervisor. The ideal candidate will supervise the housekeeping team, ensuring exceptional cleanliness and customer service standards are met. Responsibilities include training staff, inspecting rooms, and managing supplies. Join us to deliver extraordinary guest experiences in a dynamic environment.

Qualifications

• Experience in housekeeping supervision preferred.
• Ability to deliver high levels of customer service.

Responsibilities

• Supervise Housekeeping Attendants and ensure cleanliness standards.
• Prepare job assignments and issue keys/supplies.
• Inspect cleaned areas and report maintenance issues.

Skills

Customer Service

Team Supervision

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained