Housekeeping Supervisor

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join an established industry player as a Housekeeping Supervisor, where you will ensure the highest standards of cleanliness and guest satisfaction. In this pivotal role, you will manage a dedicated team, oversee inspections, and maintain equipment and stock control. Your strong organizational and communication skills will be vital in delivering exceptional guest service. This role offers the opportunity to be part of a global hospitality leader, committed to creating remarkable experiences for guests and fostering a supportive team environment. If you are passionate about hospitality and team management, this is the perfect opportunity for you.

Qualifications

• Previous experience in a Housekeeping supervisory role is essential.
• Strong organizational and communication skills are required.

Responsibilities

• Allocate work duties and perform inspections of rooms.
• Manage and train Room Attendants to ensure high standards.

Skills

Housekeeping supervisory experience

Team management

Organizational skills

Attention to detail

Communication skills

Guest service passion

Proficiency in Microsoft Office

Tools

Microsoft Office

Job description

Housekeeping Supervisor

What will I be doing?

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

1. Allocate work duties to Team Members
2. Perform routine inspections of all check out rooms and spot checks of all occupied rooms
3. Report and follow up on any maintenance defects or other issues
4. Inspect, routinely, service areas, store rooms and corridors
5. Schedule and supervise deep cleaning and any other projects
6. Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
7. Manage, efficiently, stock control and the maintenance of equipment
8. Provide excellent Guest service, including VIP and other special requirements
9. Ensure the adherence to hotel brand standards at all times

What are we looking for?

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Previous experience in a Housekeeping supervisory role
2. A successful track record of managing a team
3. Strong organizational and analytic skills
4. An attention to details
5. Strong communication skills
6. A passion for delivering exceptional levels of guest service
7. Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!