Housekeeping Supervisor

Manage and supervise all tasks of his/her staff.
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms, and housekeeping pantries according to set standards and procedures.
Supervise public areas.
Ensure that guest supplies are replenished.
Ensure guests' requests are promptly and courteously met.
Report damage or malfunction in hotel rooms using P.M.S system.
Maintain equipment in proper state of cleanliness and repair.
Maintain a section floor report.
Conduct daily briefings with staff at floor level.
Conduct regular room checklists.
Report unusual behavior/activities on floors to Assistant Housekeeping Manager.
Record room status in allocated section accurately.
Comply with hotel’s health, safety, and hygiene policies.
Attend meetings and training sessions as required.
Fully understand the difference in guest levels (VIP) and in room categories.

Personal Attributes

Good reading, writing, and oral proficiency in English.
Must be well presented and professionally groomed at all times.
Strong interpersonal skills and attention to detail.
Must have good leadership skills and training skills.
Degree from School for Tourism & Hotel Management.
Minimum 3 years experience in a similar capacity in the hospitality industry.