Housekeeping Supervisor

Amman Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking a Housekeeping Supervisor to oversee housekeeping operations. The ideal candidate will have supervisory experience in hotel housekeeping, strong communication skills, and a commitment to customer service. Responsibilities include training staff, inspecting rooms, and ensuring cleanliness standards are met. This position is perfect for detail-oriented candidates who thrive in a fast-paced, multicultural environment.

Qualifications

• Previous supervisory experience in a hotel housekeeping department is required.
• Good command of written and spoken English is essential.
• Strong interpersonal and problem-solving skills are essential.

Responsibilities

• Supervising Housekeeping Attendants to achieve operational objectives.
• Inspecting cleaned areas to ensure cleanliness and reporting repairs.
• Training and assisting Housekeeping Attendants.

Skills

Customer focus

Effective communication

Teamwork

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

Job Description

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on delivering extraordinary customer service and providing creative solutions to our guests.

Responsibilities

As a Housekeeping Supervisor, you are responsible for supervising the team of Housekeeping Attendants to achieve operational objectives while ensuring that the standards of cleanliness and maintenance meet hotel requirements. Your key responsibilities will include:

1. Preparing Housekeeping Attendants' job assignments
2. Issuing keys and supplies to Housekeeping Attendants
3. Noting VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms, and taking appropriate action
4. Attending daily meetings and receiving special instructions
5. Checking out rooms before reporting them as vacant
6. Handling special guest requests
7. Inspecting cleaned areas using checklists to ensure cleanliness, supply standards, and reporting repairs
8. Filling out reports and handing over found articles to the lost and found department
9. Supervising cleaning of guest rooms, corridors, and stairwells
10. Training and assisting Housekeeping Attendants and advising superiors on performance
11. Assisting with inventory and ensuring proper handling and maintenance of housekeeping equipment

Skills, Education & Qualifications

Applicants should ideally hold a diploma or vocational training in hospitality, with previous supervisory experience in a hotel housekeeping department. Good command of written and spoken English, strong interpersonal and problem-solving skills are essential. Computer literacy and experience with Opera are advantageous.

Knowledge & Competencies

The ideal candidate will be friendly, caring, culturally sensitive, and detail-oriented. Ability to work under pressure in a fast-paced environment and enjoy working with a multicultural team and guests is important. Additional competencies include:

• Understanding hotel operations
• Effective communication
• Business planning
• People supervision
• Understanding cultural differences
• Operational supervision
• Teamwork
• Adaptability
• Customer focus
• Drive for results

Apply now.