Housekeeping Shift Leader

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a dedicated Housekeeping Shift Leader to maintain high cleanliness standards and guest satisfaction. The ideal candidate has at least 3 years of experience in housekeeping, preferably in luxury settings, along with leadership experience. Responsibilities include supervising staff, conducting inspections, and managing cleaning supplies. Fulltime position with a focus on quality and teamwork.

Qualifications

• Minimum 3 years of experience in housekeeping, preferably in a luxury hotel or resort.
• Previous leadership or supervisory experience required.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise and lead a team of housekeeping staff during assigned shifts.
• Conduct regular inspections to ensure cleanliness standards are met.
• Manage inventory of cleaning supplies and equipment.

Skills

Leadership

Time management

Attention to detail

Communication

Problem-solving

Interpersonal skills

Education

High school diploma

Hospitality management certification

Job description

We are seeking a dedicated and experienced Housekeeping Shift Leader to join our team at Sofitel Dubai The Palm. As a Housekeeping Shift Leader you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our establishment.

• Supervise and lead a team of housekeeping staff during assigned shifts
• Coordinate daily cleaning activities and assign tasks to team members
• Conduct regular inspections to ensure rooms and public areas meet cleanliness standards
• Train new team members on proper cleaning techniques and safety procedures
• Manage inventory of cleaning supplies and equipment
• Address guest concerns and resolve issues promptly and professionally
• Collaborate with other departments to ensure smooth operations
• Implement and maintain housekeeping policies and procedures
• Prepare shift reports and communicate effectively with management
• Promote a positive work environment and motivate team members

Qualifications :

• Minimum 23 years of experience in housekeeping preferably in a luxury hotel or resort setting
• Previous leadership or supervisory experience in housekeeping
• High school diploma or equivalent; hospitality management certification preferred
• Strong leadership and team management skills
• Excellent attention to detail and ability to maintain high cleanliness standards
• Effective time management and organizational skills
• Outstanding communication and interpersonal abilities
• Problemsolving skills and ability to make quick decisions
• Thorough knowledge of cleaning techniques products and equipment
• Familiarity with hospitality industry standards and best practices
• Basic computer skills for managing reports and inventory
• Ability to work flexible hours including weekends and holidays
• Physical stamina to perform housekeeping duties and lead by example
• Fluency in English; knowledge of Arabic or other languages is a plus

Remote Work :

No

Employment Type :

Fulltime