Housekeeping Shift Leader

We are seeking a dedicated and experienced Housekeeping Shift Leader to join our team at Sofitel Dubai The Palm. As a Housekeeping Shift Leader, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our establishment.

Responsibilities:

• Supervise and lead a team of housekeeping staff during assigned shifts
• Coordinate daily cleaning activities and assign tasks to team members
• Conduct regular inspections to ensure rooms and public areas meet cleanliness standards
• Train new team members on proper cleaning techniques and safety procedures
• Manage inventory of cleaning supplies and equipment
• Address guest concerns and resolve issues promptly and professionally
• Collaborate with other departments to ensure smooth operations
• Implement and maintain housekeeping policies and procedures
• Prepare shift reports and communicate effectively with management
• Promote a positive work environment and motivate team members

Qualifications:

• Minimum 2-3 years of experience in housekeeping, preferably in a luxury hotel or resort setting
• Previous leadership or supervisory experience in housekeeping
• High school diploma or equivalent; hospitality management certification preferred
• Strong leadership and team management skills
• Excellent attention to detail and ability to maintain high cleanliness standards
• Effective time management and organizational skills
• Outstanding communication and interpersonal abilities
• Problem-solving skills and ability to make quick decisions
• Thorough knowledge of cleaning techniques, products, and equipment
• Familiarity with hospitality industry standards and best practices
• Basic computer skills for managing reports and inventory
• Ability to work flexible hours, including weekends and holidays
• Physical stamina to perform housekeeping duties and lead by example
• Fluency in English; knowledge of Arabic or other languages is a plus

Remote Work: No

Employment Type: Full-time