Housekeeping Shift Leader

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel seeks a dedicated Housekeeping Shift Leader to maintain the highest standards of cleanliness and guest satisfaction. Your role involves supervising the housekeeping team, coordinating cleaning activities, inspecting rooms, and training staff. This position offers a full-time employment opportunity with the chance to demonstrate your leadership and problem-solving skills in a luxury hotel environment.

Qualifications

• Minimum 3 years experience in housekeeping in a luxury hotel or resort setting.
• Previous leadership or supervisory experience in housekeeping is required.
• Fluency in English; knowledge of Arabic is a plus.

Responsibilities

• Supervise and lead housekeeping staff during shifts.
• Conduct inspections to ensure cleanliness standards.
• Manage inventory of cleaning supplies.

Skills

Leadership

Attention to Detail

Time Management

Interpersonal Skills

Problem Solving

Communication

Education

High school diploma or equivalent

Hospitality management certification

Job description

We are seeking a dedicated and experienced Housekeeping Shift Leader to join our team at Sofitel Dubai The Palm. As a Housekeeping Shift Leader you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our establishment.

• Supervise and lead a team of housekeeping staff during assigned shifts
• Coordinate daily cleaning activities and assign tasks to team members
• Conduct regular inspections to ensure rooms and public areas meet cleanliness standards
• Train new team members on proper cleaning techniques and safety procedures
• Manage inventory of cleaning supplies and equipment
• Address guest concerns and resolve issues promptly and professionally
• Collaborate with other departments to ensure smooth operations
• Implement and maintain housekeeping policies and procedures
• Prepare shift reports and communicate effectively with management
• Promote a positive work environment and motivate team members

Qualifications :

• Minimum 23 years of experience in housekeeping preferably in a luxury hotel or resort setting
• Previous leadership or supervisory experience in housekeeping
• High school diploma or equivalent; hospitality management certification preferred
• Strong leadership and team management skills
• Excellent attention to detail and ability to maintain high cleanliness standards
• Effective time management and organizational skills
• Outstanding communication and interpersonal abilities
• Problemsolving skills and ability to make quick decisions
• Thorough knowledge of cleaning techniques products and equipment
• Familiarity with hospitality industry standards and best practices
• Basic computer skills for managing reports and inventory
• Ability to work flexible hours including weekends and holidays
• Physical stamina to perform housekeeping duties and lead by example
• Fluency in English; knowledge of Arabic or other languages is a plus

Remote Work :

No

Employment Type :

Fulltime