Housekeeping Manager

Nour Arjaan by Rotana; Fujairah City; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading company in the hospitality sector is seeking a passionate Housekeeping Manager to ensure the highest levels of cleanliness and customer satisfaction. In this role, you will oversee daily operations, manage a diverse team, and develop strategies to meet Rotana's impeccable standards. The ideal candidate will possess managerial experience in hospitality, excellent communication skills, and a keen eye for detail, driving results while fostering teamwork across departments.

Qualifications

• Previous management experience in the Housekeeping Department of a hotel or resort.
• Fluency in written and spoken English.
• Strong administration and organizational skills.

Responsibilities

• Responsible for daily operation of the Housekeeping Department.
• Ensure the highest standards of cleanliness in guest rooms and public areas.
• Supervising training of all housekeeping team members.

Skills

Effective Communication

Planning for Business

Supervising Operations

Teamwork

Customer Focus

Education

College/University Degree

Tools

Micros

Opera

Job description

Job Description

We are currently seeking passionate and dynamic guest-focused Housekeeping Manager professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Manager, you are responsible for the daily operation of the Housekeeping Department and guiding and developing a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests' highest expectations, including key responsibilities such as:

• Maintaining all hotel guest rooms and public areas, plus the heart of house, ensuring the highest standards of cleanliness are met
• Establishing standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervising training of all housekeeping team members to ensure successful operation
• Measuring, interpreting, and evaluating the working standards of the department
• Creating and maintaining good working relationships within and with other departments
• Controlling all purchases for the department and being consistently aware of quality and cost
• Leading by example with a philosophy of work and conduct consistent with professionalism
• Managing and controlling all operational equipment, linen, and uniforms
• Setting short and long-term strategies for the department

Skills, Education & Qualifications

You should be a college/university degree graduate with previous management experience in the Housekeeping Department of a hotel or resort. Fluency in both written and spoken English, knowledge of Micros/Opera, and strong administration, organizational, and computer literacy skills are essential.

Knowledge & Competencies

The ideal candidate will be an exceptionally detail-oriented professional with a passion for high-quality hotel keeping. You will be self-motivated, flexible, and creative, capable of developing innovative options in the best interest of guests and the hotel. Additional competencies include:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Industry & Department

• Hotels
• Hospitality

• Chefs
• F&B
• Front Desk

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