Housekeeping Manager

Rotana Hotels; Fujairah City; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is on the lookout for a passionate Housekeeping Manager. In this pivotal role, you will lead a dedicated team to uphold and exceed cleanliness standards, ensuring that guests receive exceptional service. Your responsibilities will include managing daily operations, training staff, and maintaining quality control of housekeeping supplies. This is a fantastic opportunity to make a significant impact in a vibrant environment where your contributions will enhance the guest experience and foster a culture of excellence.

Qualifications

• Experience in managing housekeeping operations in a hotel environment.
• Strong leadership skills to guide a multicultural team.

Responsibilities

• Oversee daily operations of the Housekeeping Department.
• Ensure cleanliness standards are maintained in guest rooms and public areas.

Skills

Customer Service

Team Management

Cleaning Standards

Training and Development

Education

Bachelor's Degree in Hospitality Management

Relevant Certification in Housekeeping

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping Manager professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Manager you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

• Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs
• Supervise training of all housekeeping team members to ensure successful operation
• Measure, interpret and evaluate working standard of the department
• Create and maintain good working relationships within and with other departments
• Control all purchases for the department and be consistently aware of quality and cost
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected
• Manage and control all operation equipment, linen and uniforms
• Set short and long term strategies for the department