Housekeeping Coordinator (Emiratization Program) (171942)

Housekeeping Coordinator (Emiratization Program)

Housekeeping Department, Traders Hotel, Qaryat al Beri, Abu Dhabi

We have a great opportunity for Housekeeping Coordinator (Emiratization Program) to join our Housekeeping Department. The selected candidate will have the opportunity to be fully immersed in the area, learning at different levels of responsibility, and working with a team.

What are we looking for?

• A warm and friendly personality.
• Positive outlook and can-do attitude.
• Great teamwork skills and attention to detail.
• Desire to always deliver the Shangri-La experience.
• Efficiency and punctuality. Flexible schedule with the ability to work all shifts, weekends, and holidays.
• Previous customer service and/or housekeeping experience in luxury hospitality/customer service is a plus.
• Lives and breathes the Shangri-La Values.

What will you do?

• Receive, record and transmit guest requests accurately.
• Enter accurate room status into the computer daily and investigate discrepancies.
• Maintain and update administrative data.
• Maintain key control and monitor lost items within the property.
• Adhere to Shangri-La room standards policy.
• Report any maintenance-related issues to the concerned department.
• Work with hotel colleagues to keep excellent service standards.
• Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
• Be an ambassador for the brand.
• Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.