Housekeeping Coordinator (Emiratization Program)

We have a great opportunity for Housekeeping Coordinator (Emiratization Program) to join our Housekeeping Department. The selected candidate will have the opportunity to be fully immersed in the area, learning at different levels of responsibility, and working with a team.

What are we looking for?

• A warm and friendly personality.
• Positive outlook and can-do attitude.
• Great teamwork skills and attention to detail.
• Desire to always deliver the Shangri-La experience.
• Efficiency and punctuality. Flexible schedule with the ability to work all shifts, weekends, and holidays.
• Previous customer service and/or housekeeping experience in luxury hospitality/customer service is a plus.
• Lives and breathes the Shangri-La Values.

What will you do?

• Receive, record, and transmit guest requests accurately.
• Enter accurate room status into computer daily and investigate discrepancies.
• Maintain and update administrative data.
• Maintain key control and monitor lost items within property.
• Adhere to Shangri-La room standards policy.
• Report any maintenance-related issue to the concerned department.
• Work with hotel colleagues to keep excellent service standards.
• Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
• Be an ambassador for the brand.
• Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and are committed to non-discrimination on any protected basis, or any other basis covered under applicable law.

We respect your privacy and are committed to protecting the privacy, confidentiality, and security of the personal data you provide to us or that we collect about you when you use our website careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure, and to comply with applicable privacy and data protection laws.

Also, we adhere and comply with Occupational Health and Safety regulations ensuring a safe and risk-free working environment with a diverse workforce.