Housekeeping Coordinator at Holiday Inn & Suites Science Park

InterContinental Hotels Group; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a renowned hotel, where your role as a Housekeeping Coordinator will be pivotal in ensuring exceptional guest experiences. This position offers a unique opportunity to enhance your skills in a vibrant environment, supporting a dedicated team committed to maintaining the highest standards of cleanliness and service. You'll be at the forefront of creating a welcoming atmosphere for guests while managing administrative tasks and fostering positive relationships with both colleagues and visitors. Embrace a rewarding career path with opportunities for growth and development in the hospitality industry.

Benefits

Competitive Salary

Global Opportunities

Career Growth

Employee Benefits

Qualifications

• Previous administrative experience in hospitality, ideally as a Housekeeping Coordinator.
• Strong organizational skills and telephone etiquette.

Responsibilities

• Attend to the control desk telephone and facilitate communication between departments.
• Implement and maintain brand standards and execute quality assurance programs.

Skills

Organizational Skills

Telephone Etiquette

Communication Skills

Customer Service

Education

Experience in Hospitality

Administrative Experience

Job description

Housekeeping Coordinator at Holiday Inn & Suites Science Park

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn & Suites Dubai Science Park is looking for a dedicated and meticulous Housekeeping Coordinator to join our team! Ideally located in Dubai Science Park, in the most sought-after residential area of Dubai, minutes from mega malls, Jumeirah Beaches, top tourist attractions, parks, autodrome, and golf courses. The hotel features 240 rooms and suites, 84 one-bedroom apartments, F&B outlets, and extensive meeting and event facilities.

Your Day-to-Day Responsibilities

• Attend to the control desk telephone, facilitate communication within colleagues and between departments, and maintain administrative services.
• Implement and maintain brand standards and SOPs.
• Execute quality assurance programs and toolkits.
• Ensure proper communication of all departmental information to maintain standards.
• Accurately update room status in the system daily and investigate discrepancies.
• Maintain administrative data and ensure cleanliness and proper repair of work areas and equipment.
• Comply with health, safety, and hygiene policies, and adhere to grooming standards.
• Attend meetings and training sessions as required.
• Possess multi-skills, including Room Attendant duties and other Housekeeping areas.
• Work effectively with diverse customers and colleagues.
• Build positive relationships with internal teams and guests, anticipate needs, handle inquiries, and resolve issues.
• Create a positive hotel image through every interaction.
• Maintain knowledge of hotel services, programs, events, and facilities to assist guests effectively.
• Adhere to the InterContinental Hotel Group Code of Conduct and Housekeeping policies.
• Report problems and suggest resolutions to management.
• Follow OH&S policies, ensure safety procedures are followed, and operate equipment responsibly.

Qualifications and Experience

• Previous administrative experience in hospitality or similar, ideally as a Housekeeping Administrator or Coordinator in a 4* or 5* hotel.
• Telephone etiquette skills.
• Experience with payroll and purchase orders is advantageous.
• Strong organizational skills.

What We Offer

Join us for a rewarding career with global opportunities, competitive salary, and benefits. We support your growth and encourage you to bring your passion to IHG. Learn more and apply at careers.ihg.com.

If you don't meet every requirement but believe you're a good fit, we encourage you to apply and start your journey with us. Let’s #GoFurtherTogether.