Housekeeping Coordinator

Four Seasons Hotels and Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Housekeeping Coordinator to manage housekeeping calls, schedule assignments, and support staff. The successful candidate will bring at least two years of relevant experience and strong organizational skills to ensure laid-back service excellence. This role offers a tax-free salary, complimentary housing, and opportunities for career growth.

Benefits

Competitive tax-free salary

Complimentary staff housing

Medical and life insurance

Paid annual leave

Learning & Development Programs

Qualifications

• Minimum two years of culinary or related work experience.
• Excellent computer skills.
• High proficiency in spoken and written English.

Responsibilities

• Answer all housekeeping incoming calls efficiently.
• Lead special projects to improve housekeeping services.
• Schedule room assignments and check staffing levels.

Skills

Excellent organizational skills

Effective communication skills

Ability to work in a fast-paced environment

High proficiency in spoken and written English

Tools

Computer skills

Job description

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these experiences is through a world-class employee experience and company culture.

At Four Seasons, we recognize familiar faces, welcome new ones, and treat everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we connect with people and the world around us.

About the location :

The Four Seasons Resort Dubai at Jumeirah Beach boasts an unparalleled location, a fresh approach to luxury, and legendary personalized service, exceeding high expectations in Dubai's competitive market. Our most valuable asset is our team. We are committed to employee development and training, offering the best packages and management structures to ensure a stable environment for growth. Successful candidates will have unique opportunities for personal and professional development. The resort includes five outlets, from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and features 237 luxury rooms, including 49 suites, with a blend of Arabic motifs and contemporary style. Dubai, the second largest emirate of the UAE, is located on the southern shore of the Arabian Gulf, with a sub-tropical, arid climate.

What you will do

• Answer all housekeeping incoming calls efficiently, directing requests appropriately.
• Lead special projects to maintain and improve housekeeping services.
• Schedule room assignments and check staffing levels for the next day.
• Organize the housekeeping office, ensuring files are accurate and up-to-date.
• Monitor completion of Traces and Special Requests.
• Review guest profiles and execute housekeeping requests accordingly.
• Expedite guest requests promptly and notify management of issues.
• Record concerns and communicate with management to ensure guest satisfaction.
• Report room and engineering issues and follow protocols to resolve them.
• Assist with stripping, cleaning, and inspecting rooms as needed.
• Work harmoniously with room attendants, house attendants, laundry attendants, and foster strong relationships.
• Comply with Four Seasons’ Work Rules and Standards of Conduct as set in EmPact.

What you bring

• Minimum two years of culinary or related work experience.
• Excellent computer skills.
• High proficiency in spoken and written English.
• Ability to work in a fast-paced environment.
• Excellent organizational and time management skills.
• Effective communication skills.

What we offer

• Work authorization.
• Competitive tax-free salary, service charge, tips.
• End of service gratuity.
• Complimentary high-quality staff housing.
• Vibrant fitness facilities including gym and pool.
• Free transportation to and from work.
• Medical and life insurance.
• Paid annual leave and home leave tickets.
• Social and sporting events.
• Learning & Development Programs.
• Career growth opportunities and international transfers.
• And more…

Schedule & Hours

6 days per week, 48 hours per week.