Housekeeping Attendant

AccorHotel; Ras Al Khaimah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated room attendants to maintain high standards of cleanliness and guest satisfaction. This role involves cleaning and servicing guest rooms, ensuring public areas are immaculate, and providing excellent customer service. Ideal candidates will have a diploma in hospitality and experience in a 5-star environment. Join a dynamic team where your attention to detail and commitment to quality will be valued, and enjoy a fulfilling career in a supportive and professional atmosphere.

Qualifications

• 1 year experience in a 5-star hotel.
• Diploma or degree in vocational hospitality.

Responsibilities

• Clean and service guest rooms daily according to hotel standards.
• Ensure lobbies, hallways, and public areas are clean and well maintained.
• Respond promptly to guest requests and handle belongings with care.

Skills

Attention to detail

Good communication skills

Customer service skills

Ability to work independently

Teamwork

Physical stamina

Education

Diploma in vocational hospitality

Degree in vocational hospitality

Job description

Guest Room Cleaning & Maintenance:

• Clean and service guest rooms daily according to hotel standards.
• Make beds, change linens, and replace towels and amenities.
• Dust, vacuum, mop, and sanitize surfaces to maintain cleanliness.
• Inspect and report any maintenance issues or damages.

Public Areas & Back of House:

• Ensure lobbies, hallways, and public areas are clean and well maintained.
• Clean elevators, corridors, and guest lounges regularly.
• Maintain housekeeping carts and storage areas in an organized manner.

Guest Service & Interaction:

• Respond promptly to guest requests such as extra towels or amenities.
• Handle guest belongings with care and ensure lost items are reported.
• Respect guest privacy and adhere to the hotel’s confidentiality policies.

Laundry & Supply Management:

• Ensure fresh linens, towels, and amenities are available at all times.
• Report shortages of supplies to the supervisor for timely replenishment.

Safety & Hygiene Compliance:

• Follow health, hygiene, and safety regulations at all times.
• Use cleaning chemicals and equipment responsibly.
• Follow hotel policies regarding lost and found items.

Qualifications:

Diploma or degree in vocational hospitality; 1 year experience in a 5-star hotel.

Additional Information:

• Attention to detail and high standards of cleanliness.
• Ability to work independently and in a team.
• Good communication and customer service skills.
• Physical stamina to stand, walk, bend, and lift throughout the shift.

Remote Work:

No

Employment Type:

Full-time