Housekeeping Attendant

PULLMAN; Ras Al Khaimah; On-site; AED 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated Room Attendants to join their team. In this role, you will ensure that guest rooms are impeccably maintained and adhere to the highest standards of cleanliness and organization. Your attention to detail and commitment to guest satisfaction will play a crucial role in creating a welcoming atmosphere. This position offers an opportunity to work in a luxury environment, where your contributions will be valued. If you are passionate about delivering excellent service and enjoy working in a dynamic team, this is the perfect opportunity for you.

Qualifications

• High School diploma or 1 year of work experience required.
• Fluency in English is essential for communication.

Responsibilities

• Overall cleaning of guestrooms to maintain brand standards.
• Report any issues or health hazards to the Supervisor.

Skills

English Fluency

Customer Service Skills

Attention to Detail

Education

High School Diploma

Vocational Training

Job description

Job Description

• Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, removing soiled linen, retrieving clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing room supplies, etc., as per brand standards.
• Use the 'cleaning in progress' sign and keep doors closed when making up rooms.
• Call room service for removal of trays/trolleys.
• Maintain proper usage of cleaning supplies and equipment.
• Take accurate room status reports at the end of each shift.
• Keep linen closets, supply closets, and landings organized and clean.
• Empty vacuum cleaner when nearly full.
• Report any problems or questions to the assigned Supervisor.
• Offer assistance to guests and colleagues courteously.
• Use hands to lift, carry, or pull heavy objects.
• Immediately submit and turn over lost and found items to security.
• Report rooms that do not require service, DND, or were not slept in, on the assigned floor.
• Report any mattress protectors, blankets, bedspreads, or valances needing change to the Floor Housekeeper.
• Report any suspicious persons to Housekeeping or security.
• Report any health and safety hazards.
• Maintain excellent grooming and uniform standards.
• Report any equipment malfunctions.
• Read, understand, and follow all department policies.
• Perform other duties as assigned.

Qualifications

• High School diploma, vocational training, or 1 year of work experience.
• Fluent in English (written & verbal) is essential.
• Previous experience in a luxury hotel environment is desirable but not essential.
• Friendly and pleasant disposition with good people interaction skills.
• High level of personal cleanliness and grooming.