Housekeeping Attendant

TALENTMATE; Fujairah City; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Fujairah is seeking a Housekeeping Attendant to ensure high standards in housekeeping and laundry services. Responsibilities include managing guest requests, training team members, and maintaining cleanliness. Ideal candidates should have experience in laundry services, excellent communication skills, and a commitment to customer service. This is a full-time position offering housing and additional benefits as per company policy.

Benefits

Housing benefits

Additional benefits as per company policy

Qualifications

• Experience in housekeeping or laundry services.
• Ability to maintain high cleanliness standards.
• Effective communication and teamwork skills.

Responsibilities

• Monitor Housekeeping and Laundry standards and performance.
• Provide excellent guest service and manage requests.
• Coordinate laundry services and manage related documentation.

Skills

Planning and organizing

Good oral and written communication

Previous experience in Laundry

Good interpersonal skills

Proficiency with Microsoft Office

Committed to customer service

Excellent standards of cleanliness

Tools

Microsoft Office

Job description

Overview

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests, analyzing each request and delegating between the team members so that work can be done in an efficient and timely manner, ensuring an exceptional experience for our guests.

Responsibilities

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards.
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry team members with an emphasis on training and teamwork.
• Provide excellent guest service.
• Assist with availability and release of rooms for guest service along with Floor Housekeeping Supervision.
• Manage controls of the Housekeeping department, such as frequency of employees, release of master keys, and related duties including uniform and linen handling.
• Check daily guest information in CRM to ensure preferences and requests are met on time.
• Handle special requests (e.g., flowers for occasions) and related linen embroidery needs as appropriate.
• Maintain monthly Lost and Found and donations records.
• Check uniforms and arrange cleaning or repair as needed.
• Coordinate and control all documents and people flow within the department; manage daily Laundry linen releases.
• Process daily guest clothing releases for guests using the laundry service.
• Close monthly Laundry expenses and provide related reports.
• Reassign duties to cover holidays, days off, or absences as needed.

What are we looking for?

• Planning and organizing
• Good oral and written communication
• Previous experience in Laundry
• Good interpersonal skills
• Proficiency, at an intermediate level, with computers and programs including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness

Preferred capabilities

• Ability to work in a team
• Excellent attention to detail
• Positive attitude

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to providing exceptional guest experiences across its global brands, with a vision to fill the earth with the light and warmth of hospitality.

Work location and schedule

Work Location: DoubleTree by Hilton Fujairah City

Schedule: Full-time

Brand: Doubletree by Hilton

Benefits

Potential benefits include housing and additional benefits as per company policy