Housekeeping Attendant

SLS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking a Housekeeping Attendant to maintain high standards of cleanliness and hygiene in guest rooms and associated areas. The ideal candidate will have proven experience in a 4/5-star hotel, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Proven experience as a Housekeeping Attendant in a 4 / 5-star hotel environment.
• Strong verbal and written communication skills in English.
• Ability to work independently and in a team.

Responsibilities

• Clean and service bedrooms, bathrooms, and associated areas.
• Re-sheet all rooms daily and replenish guest supplies.
• Handle guest complaints promptly and maintain rapport.

Skills

Attention to detail

Multitasking

Communication

Job description

Job Responsibilities

• Clean and service bedrooms, bathrooms, and associated areas to the standard of hygiene and cleanliness required by the hotel.
• Re-sheet all rooms daily with clean linen, ensuring creases are removed; dust all furniture; fully clean bathrooms; replenish all guest supplies and stationery; vacuum all rooms thoroughly.
• Record all serviced rooms on worksheet, report and record any rooms that cannot be serviced.
• Ensure that all VIP gifts are replenished daily.
• Assist Floor Supervisors in ensuring that guest room flowers and plants are watered and replenished as required.
• Dispose of all rubbish and dirty linen correctly.
• Ensure that all materials are used and stored correctly. Ensure that all equipment is maintained in a serviceable condition and report faults immediately.
• Create and maintain a personal respectful rapport with all guests. Deal with their requirements and enquiries. Handle guest complaints promptly and with thorough follow-up, referring to others when necessary.
• Follow key signing procedures and take responsibility for assigned keys.
• Hand in all lost property to the Director of Housekeeping or Manager in charge immediately and follow hotel policies and procedures.
• Assist in stocktaking as required.

Qualifications

• Proven experience as a Housekeeping Attendant in a 4 / 5-star hotel environment.
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Ability to enter and locate work-related information using computers and/or point of sale systems.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment, and maintain a high level of attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and partner with others to promote teamwork.