Urgently address guest and department appeals, effectively distribute essential items using a transport wagon, and strictly adhere to stringent room entry procedures. Substitute guest room comforts, fabrics, and terry, sustain hygiene with bathroom cleansing and waste elimination, and scrutinize room machinery while ensuring furniture is systematically arranged. Communicate safety and maintenance concerns, sustain professionalism, and offer exceptional assistance, particularly to guests with specialized requirements. Cooperate with your crew to realize collective objectives and maintain excellence criteria, necessitating physical prowess to manipulate objects and apparatus.
Main Duties & Responsibility
Your daily tasks involve the meticulous cleaning and maintenance of guest rooms, public areas, and behind-the-scenes spaces in strict accordance with our company's established cleanliness and maintenance standards. You are responsible for creating a pristine and inviting atmosphere for our guests.
Maintaining the highest standards of comfort, you will be in charge of replenishing all guest room amenities, linens, and supplies. This includes ensuring that each room is not only fully equipped but also presented in an aesthetically pleasing manner, making each guest's experience exceptional.
A keen eye for detail is essential as you conduct thorough inspections of guest rooms. You'll verify that all appliances and fixtures are in excellent working condition, providing our guests with a seamless and trouble-free stay. Additionally, you'll ensure that furniture is thoughtfully arranged, contributing to the overall ambiance of the room.
A commitment to delivering impeccable customer service is paramount. You will promptly respond to guest requests, going above and beyond to meet their specific needs. Your interactions with our guests will be marked by professionalism, courtesy, and a genuine desire to enhance their experience.
Guest safety is of utmost importance. In your role, you will remain vigilant and report any safety hazards, maintenance issues, or any damaged items promptly to the relevant department, ensuring a swift and effective resolution. Your watchful eye will contribute to a safe and welcoming environment for all.
Collaboration is a cornerstone of our operations. You will work closely with your fellow team members to achieve common goals. By upholding the company's exacting quality standards collectively, you will play an integral role in the overall guest experience.
Your physical capabilities come into play daily as you handle various objects and equipment. This includes lifting, carrying, and maneuvering items that may weigh up to 55 pounds. Your physical agility is essential in ensuring that our spaces are maintained to the highest standards.
In this role, you are not just a Housekeeping Attendant; you are a key contributor to the overall excellence and satisfaction of our guests. Your dedication to cleanliness, service, and safety helps create memorable and comfortable stays, setting our establishment apart as a preferred destination for travelers.
Employment Type: Full Time
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