This role reports to our Senior Director, Hotel Information Systems. You will be responsible for managing hotel information systems within the EMEA region, with a primary focus on the Opera Property Management System (PMS), Simphony Cloud Point-Of-Sale (POS), Activity/Spa Booking systems, Membership systems, and Retail systems to reinforce corporate standardization.
This position will act as a regional subject matter expert for corporate and local initiatives to enforce interface integrity between local hotel applications and the corporate enterprise ecosystem. Responsibilities will include assessing new hotel staff-facing applications, overseeing new opening implementations and system upgrades while enforcing standards to align with the corporate strategic plan.