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Hotel Receptionists

Royal Ascot Hotel

United Arab Emirates

On-site

AED 30,000 - 50,000

Full time

10 days ago

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Job summary

An established industry player is looking for a friendly and organized Receptionist to join their team. In this role, you will be the first point of contact for guests, providing exceptional service and ensuring a smooth check-in/check-out process. Your skills in MS Office will be essential as you manage guest records and handle inquiries with professionalism. This position offers a dynamic work environment where you will play a key role in delivering a memorable experience for visitors. If you thrive in a fast-paced setting and enjoy interacting with people, this opportunity is perfect for you.

Qualifications

  • Proficiency in MS Office applications is essential.
  • Strong customer service skills are required.

Responsibilities

  • Greet guests and assist with check-in/check-out procedures.
  • Answer phone calls and respond to inquiries professionally.

Skills

MS Excel
MS Word
MS Outlook
MS PowerPoint
Customer Service

Job description

Receptionist Job Description

The role involves greeting visitors, helping them navigate through the office, and assisting with check-in/check-out procedures. Proficiency in MS Excel, Word, Outlook, and PowerPoint is required.

Preferred Candidates

Jobseekers from any GCC country are encouraged to apply.

Key Responsibilities
  1. Greet guests upon arrival and assist with check-in/check-out procedures.
  2. Answer phone calls, respond to inquiries, and make reservations.
  3. Handle guest requests, complaints, and special needs with professionalism.
  4. Maintain accurate guest records and process payments.
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