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HOTEL FRONT OFFICE SHIFT LEADER

ROYAL ASCOT HOTEL

United Arab Emirates

On-site

AED 60,000 - 120,000

Full time

2 days ago
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Job summary

A well-established hotel is seeking a Front Office Supervisor with a Bachelor of Hotel Management and 3 to 10 years of experience in the hospitality industry. The role requires strong leadership and communication skills to manage daily operations, train staff, and ensure guest satisfaction.

Qualifications

  • Minimum 3 years of front office experience in a 4/5-star hotel.
  • Strong communication and leadership skills.
  • Must be presentable and guest-service oriented.

Responsibilities

  • Supervise front office operations during assigned shifts.
  • Ensure smooth guest check-in/check-out process.
  • Handle guest concerns and coordinate with departments for quick resolution.
  • Train and support front office staff.
  • Maintain accurate records and shift reports.

Skills

Front office experience
Leadership skills

Education

Bachelor of Hotel Management

Tools

Opera

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Location

United Arab Emirates

Experience

3 to 10 years

Graduate

Job Function

Customer Service / Telecalling
Hospitality / Medicare / Account Management
Secretary / Front Office

Skillset

Front office experience , Leadership skills

Preferred Jobseekers

Locally available candidates only apply for this job; Jobseekers from any GCC country

Key Responsibilities:

Supervise front office operations during assigned shifts.
Ensure smooth guest check-in/check-out process.
Handle guest concerns and coordinate with departments for quick resolution.
Train and support front office staff.
Maintain accurate records and shift reports.

Requirements:

Minimum 3 years of front office experience in a 4/5-star hotel.
Strong communication and leadership skills.
Proficient in hotel management systems (e.g., Opera).
Must be presentable and guest-service oriented.

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