Hotel Driver - Guest Transportation and Support Services (Accor Dubai)

Accor Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a professional Hotel Driver to provide reliable transportation services for guests in Dubai. The role involves numerous responsibilities including assisting with luggage, maintaining vehicle safety, and acting as a knowledgeable representative of the hotel. Candidates must possess excellent driving skills, a valid UAE driver's license, and a passion for guest service to thrive in this dynamic environment.

Qualifications

• 1 to 3 years of experience as a hotel driver or in guest transport.
• Valid UAE driver’s license with a clean driving record.
• Familiarity with Dubai roads and navigation tools.

Responsibilities

• Transport hotel guests in a timely and professional manner.
• Assist guests with luggage and conduct vehicle inspections.
• Educate passengers about local landmarks and hotel services.

Skills

Guest service focus

Excellent driving skills

Good communication skills

Organizational skills

Flexibility

Education

Diploma or vocational qualification in hospitality

Job description

Hotel Driver - Guest Transportation and Support Services (Accor Dubai)

Job Title
Hotel Driver - Guest Transportation and Support Services (Accor Dubai)
Job Description
Hotel Driver - Guest Transportation and Support Services (Accor Dubai)

Position Overview

Accor is currently seeking a professional Hotel Driver to provide reliable and courteous transportation services for guests and support hotel operations in Dubai. In this full-time role, you will handle scheduled guest transfers, assist with luggage, maintain vehicle safety standards, and serve as a knowledgeable representative of the hotel. This position requires excellent driving skills, guest service focus, and a good understanding of local routes.

Employment Overview

Job Location: Dubai, UAE
Industry: Hospitality
Function: Transportation / Driving
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full-time

Core Duties

* Transport hotel guests to and from assigned locations in a timely, safe, and professional manner
* Assist guests with luggage handling and ensure a warm welcome and farewell experience
* Conduct pre-trip and post-trip vehicle inspections and maintain vehicle cleanliness
* Refuel vehicles and report service needs or safety concerns to supervisors
* Complete logs, trip sheets, and incident reports as required
* Educate passengers about local landmarks, destinations, and hotel services when appropriate
* Follow UAE traffic rules and hotel safety policies
* Support concierge and front office with coordination of guest movements and VIP arrivals
* Remain updated on hotel occupancy, functions, groups, and scheduled activities
* Maintain a polished, professional appearance and consistently positive attitude
* Provide assistance across other departments when not assigned to transport duties

Candidate Requirements

* Diploma or vocational qualification in hospitality or related field
* 1 to 3 years of experience as a hotel driver or in guest transport at a 4- or 5-star hotel
* Familiarity with Dubai roads, landmarks, and navigation tools
* Valid UAE driver s license with clean driving record
* Good communication skills and guest service etiquette
* Organized, punctual, and able to handle guest complaints or special requests professionally
* Willingness to support other departments and flexible working hours including weekends and holidays
* Knowledge of vehicle safety protocols and basic maintenance procedures

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