Hotel Driver

ENNISMORE; Abu Dhabi; On-site; AED 40,000 - 54,000; Full time

Job summary

ENNISMORE in Abu Dhabi is seeking a professional Hotel Driver to provide safe, reliable transportation for guests, VIPs and colleagues, upholding luxury hospitality and discretion.

You will manage airport transfers, assist with luggage, maintain vehicle cleanliness and safety, and coordinate with Concierge and Front Office to arrange guest transport while complying with UAE traffic laws.

Qualifications

• Valid UAE driving license.
• Experience as a hotel driver or chauffeur in luxury hospitality.
• Good knowledge of Abu Dhabi roads and traffic regulations.
• Strong English communication; additional languages are a plus.

Responsibilities

• Safely transport hotel guests, VIPs, executives and colleagues to and from the hotel, airport and other designated locations.
• Provide airport transfers and hotel transportation services in a professional manner.
• Welcome and assist guests with luggage and personal belongings.
• Maintain a high standard of guest service and create a positive first and last impression of the hotel.
• Drive hotel vehicles safely and in compliance with UAE traffic laws and hotel safety policies.
• Maintain knowledge of Abu Dhabi attractions, airports and business districts.
• Check vehicles before/after shifts and ensure cleanliness and maintenance.
• Report vehicle defects or safety concerns immediately.
• Assist Concierge/Front Office with guest transportation arrangements.
• Maintain confidentiality regarding guests and hotel operations.
• Perform additional transportation or hotel-related duties as assigned by management.

Skills

Valid UAE driving license

Hotel driver experience

Knowledge of Abu Dhabi roads

English communication

VIP/guest handling

Flexible shifts

Job description

The Hotel Driver is responsible for providing safe reliable and professional transportation services to hotel guests management and colleagues The driver represents the hotel at all times and is expected to deliver a high standard of luxury hospitality while ensuring guest comfort safety and satisfaction

Key Responsibilities

• Safely transport hotel guests VIPs executives and colleagues to and from the hotel airport and other designated locations
• Provide airport transfers and hotel transportation services in a professional and courteous manner
• Welcome and assist guests with luggage and personal belongings when required
• Maintain a high standard of guest service and create a positive first and last impression of the hotel
• Drive hotel vehicles safely and responsibly while complying with UAE traffic laws and hotel safety policies
• Maintain complete knowledge of Abu Dhabi major attractions shopping malls business districts airports and other important locations
• Check assigned vehicles before and after each shift to ensure they are clean safe and in good working condition
• Ensure hotel vehicles are kept clean presentable fueled and properly maintained
• Report any vehicle defects accidents maintenance requirements or safety concerns immediately to the relevant department
• Maintain accurate records of vehicle usage mileage fuel consumption and guest transportation where required
• Assist the Concierge and Front Office teams with guest transportation arrangements
• Handle guest requests and inquiries professionally and refer issues to the appropriate department when necessary
• Maintain confidentiality regarding hotel guests VIPs management and hotel operations
• Follow all hotel policies procedures and standards related to safety security grooming and guest service
• Perform additional transportation or hotel-related duties as assigned by management

Qualifications

• Valid UAE driving license
• Previous experience as a hotel driver, chauffeur, limousine driver, or similar role, preferably within a luxury hotel
• Good knowledge of Abu Dhabi roads and surrounding areas
• Excellent driving record and strong knowledge of UAE traffic regulations
• Good communication skills in English; additional languages are an advantage
• Professional appearance, positive attitude, and excellent customer-service skills
• Ability to communicate politely and confidently with guests from different nationalities and cultures
• Ability to work flexible shifts, including weekends, public holidays, early mornings, and late nights
• Physically fit and able to assist guests with luggage when required
• Previous experience with VIP guests or luxury hospitality is highly desirable