Hotel Cleanliness Expert (Shift Leader)

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Guest Environment Expert responsible for maintaining hotel cleanliness and contributing to a great guest experience. The role involves delivering guest requests and performing physical tasks. Strong communication skills and a commitment to quality service are essential. This position offers a dynamic work environment committed to diversity and inclusion.

Qualifications

• Must be able to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Must ensure a safe workplace and follow company policies.
• Good communication skills and professional appearance required.

Responsibilities

• Maintain the appearance and cleanliness of the hotel.
• Deliver guest requests and stock carts.
• Ensure quality standards and safety in the workplace.

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we aim to create a memorable and unique experience. Our Guest Environment Experts are skilled in a wide range of housekeeping functions, responsible for maintaining the appearance and cleanliness of the entire hotel. They are empowered to move freely within their space to complete their tasks. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or performing similar duties, the Guest Environment Expert ensures the hotel spaces contribute to a great guest experience.

Key responsibilities include ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and presenting a professional appearance and communication style. Guest Environment Experts will be on their feet, moving around, and performing physical tasks such as lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. Performing these duties effectively is essential to provide excellent service to our guests and support our business goals.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all individuals and providing access to opportunities. We foster an environment that values the diverse backgrounds of our associates, believing that our strength lies in the rich blend of culture, talent, and experiences. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other legally protected categories.