Hostess - Restaurant

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in the dining sector is seeking enthusiastic Hostesses to create a welcoming atmosphere for guests. In this pivotal role, you will be the first point of contact, ensuring guests receive accurate wait times and are escorted to their dining areas. Your strong organizational and communication skills will be key in providing a seamless dining experience. This position offers an opportunity to thrive in a dynamic environment, where your contributions directly impact guest satisfaction. If you are passionate about hospitality and enjoy working in a vibrant setting, this is the perfect opportunity for you.

Benefits

Free Accommodation

Transport

Health Insurance

Paid Leave as per UAE laws

Air Ticket once every two years

Uniforms

Food Allowance

Qualifications

• Previous experience as a Host/Hostess or Waiter/Waitress is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Welcome guests and manage reservations effectively.
• Coordinate with wait staff and maintain a clean reception area.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Understanding of Restaurant Etiquette

Education

High School Diploma

Hospitality Certification

Job description

Description

Our client running trendy and award winning casual dining restaurants are looking for Hostesses to join their team and be the first point of contact for their guests. The Hostess responsibilities include greeting guests providing accurate wait times and escorting customers to the dining and bar areas. For this role you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress's name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers' queries
• Assist wait staff as needed

Requirements

• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer service skills
• Excellent communication skills (via phone and in person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus

Benefits

AED 3000, Food allowance 350 to 500 (Service charge Avg) 600-800, Credit card tips, free Accommodation, Transport, uniforms, Health insurance, air ticket once every two years, Paid leave as per UAE laws.