Hostess - Courtyard by Marriott WTC Abu Dhabi

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a dynamic role focused on guest service. As a vital part of the dining experience, you will greet guests, ensure their seating needs are met, and maintain a clean and welcoming environment. This position emphasizes the importance of teamwork and communication, allowing you to develop positive relationships with colleagues and guests alike. If you are passionate about hospitality and enjoy working in a fast-paced setting, this role offers a fantastic opportunity to grow and thrive in a supportive atmosphere.

Qualifications

• High school diploma or equivalent required.
• No prior work or supervisory experience needed.

Responsibilities

• Greet and seat guests, ensuring a pleasant dining experience.
• Maintain cleanliness of work areas and monitor dining room safety.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean available table, pulling out chairs, and placing clean/current menu in front of the guest. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.