Hostess - Bord Eau Restaurant (173286)

Shangri-La Hotels and Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is seeking a Hostess for their fine dining restaurant, Bord Eau. The ideal candidate will be outgoing and committed to providing exceptional customer service. Responsibilities include welcoming guests and managing queries to ensure a memorable dining experience. Experience in fine dining is preferred. This position offers an opportunity to work in a high-end environment with a focus on luxury and guest relations.

Qualifications

• Must be outgoing and able to communicate effectively.
• Previous experience in fine-dining environments preferred.
• Ability to manage guest requests and inquiries efficiently.

Responsibilities

• Welcome guests with a friendly manner.
• Handle guest queries and complaints.
• Maintain awareness of VIP guests.

Skills

Outgoing & Excellent Communicator

Experience in Fine-Dining restaurants

Ability to create a warm atmosphere

Passion for customer service

Presentable & well groomed

Ability to handle multiple queries

Job description

Hostess

Bord Eau Restaurant, Shangri-La Qaryat al Beri, Abu Dhabi

An amazing opportunity has opened up in our fine dining French restaurant Bord Eau. The successful applicant will be outgoing and always make a great first impression, ensuring all our guests have the most curated, luxurious and enjoyable experience that Shangri-La has to offer. Bord Eau is a classical French cuisine elevated by the very best produce. Artfully plated dishes paired with the finest wines promise a meal to remember at this Louis XIII décor inspired restaurant.

What are we looking for?

• Outgoing & Excellent Communicator.
• Experience in Fine-Dining restaurants.
• Ability to put patrons at ease and create a warm, inviting atmosphere.
• Passion for driving exceptional levels of customer service.
• Presentable & well groomed.
• Ability to handle multiple guest queries efficiently.
• Lives & Breathes the Shangri-La Values.

What will you do?

• Welcome guests in a cheery, welcoming manner.
• Handle guest queries/complaints.
• Remain aware of incoming VIPs/Special Guests.
• Take incoming calls on Bord Eau restaurant service phone promptly.
• Maintain Positive Guest Relations.
• Accommodate guest requests for change courteously.
• Assist Bord Eau team & other Shangri-La colleagues where possible.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive.

Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and are committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and are committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, as personal data shall have the meaning as given to it by applicable privacy or data protection laws. Also, we adhere and comply with Occupational Health and Safety regulations, ensuring a safe and risk-free working environment with a diverse workforce.