Hostess

Accor Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

Join Accor Hotels as a Hospitality Associate where you will greet guests, manage reservations, and ensure customer satisfaction. Our welcoming environment supports your growth while providing an opportunity to showcase your skills in a bustling hospitality setting. If you thrive in a fast-paced environment and possess strong communication skills, we invite you to apply now.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Flexible schedule, including nights, weekends, and holidays.
• Fluent in Arabic.

Responsibilities

• Greet guests promptly and courteously upon arrival.
• Manage waitlists and reservations using a booking system.
• Maintain cleanliness and order at the front desk and menus.
• Handle guest complaints or refer them to management.

Skills

Communication

Interpersonal Skills

Organizational Skills

Attention to Detail

Multitasking

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

This opportunity is with a planned starting date of 15th August 2025.

Key Responsibilities:

• Greet guests promptly and courteously upon arrival

• Manage waitlists and reservations using a booking system or seating chart

• Escort guests to tables and provide menus

• Communicate with servers and managers about guest needs, large parties, or VIPs

• Maintain cleanliness and order at the front desk, entrance area, and menus

• Answer phone calls, take reservations, and provide accurate restaurant information

• Monitor the dining area to anticipate and respond to guest needs

• Ensure a smooth and efficient seating flow during busy shifts

• Handle guest complaints or refer them to management as needed

Qualifications

Qualifications:

• Previous experience in hospitality or customer service preferred

• Excellent communication and interpersonal skills

• Professional appearance and demeanor

• Ability to multitask in a fast-paced environment

• Strong organizational skills and attention to detail

• Flexible schedule, including nights, weekends, and holidays

• Fluent in Arabic