Hostess

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 20,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector invites you to join their team in Ras Al Khaimah. This role is perfect for individuals with a passion for delivering exceptional guest experiences in a vibrant restaurant environment. You will be responsible for greeting guests, managing seating arrangements, and ensuring customer satisfaction. If you thrive in a dynamic setting and have a keen eye for detail, this opportunity offers a chance to be part of a luxurious resort known for its stunning surroundings and commitment to excellence. Join a team that values your contributions and fosters a culture of hospitality.

Qualifications

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.

Responsibilities

• Greeting guests and managing the waiting list.
• Providing menus and answering initial questions.
• Engaging with guests to ensure satisfaction.

Skills

Guest Service Skills

Attention to Detail

Communication Skills

Education

Experience in Food & Beverage/Restaurant Operation

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
  
  

Qualifications

• Previous experience in Food & Beverage/Restaurant operation
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• Excellent English skills