Hostess

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel in Ras Al Khaimah seeks a dedicated team member for guest services in their buffet restaurant. Responsibilities include welcoming guests, managing reservations, ensuring compliance with operational standards, and enhancing guest experiences with excellent service. Proficiency in Russian and English is crucial.

Qualifications

• Experience in a similar role in a luxury five-star hotel/resort preferred.
• Flexibility for extra hours and additional tasks.

Responsibilities

• Welcome guests and take reservations.
• Participate in daily briefings and check daily requirements.
• Provide menu recommendations and manage service operations.

Skills

Good communication skills in Russian

Good communication skills in English

Service focused personality

Job description

• Take reservations and welcome guests to the assigned outlet.
• Be familiar with the buffet restaurant operations and regulations.
• Participates the daily briefings and cascading the information of any special booking VIP guestpromotions theme dinners.
• Participates in checking the daily mise en place according to the whole day service requirements.
• Be familiar with the menus and ongoing promotions in the outlet and provides recommendations to the guests.
• Carry out other related assignments or tasks entrusted by the Manager from time to time.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.

Qualifications :

• Good communication skills on Russian Language PRIORITY.
• Good communication skills on English Language.
• Service focused personality is essential.
• Flexibility on doing extra hours break shifts and other assigned addtional tasks.
• Previous experience in a similar role in a luxury five star hotel/resortis preferred.

Remote Work :

No

Employment Type :

Fulltime