Hostess

Accor Hotels; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

Join a leading luxury hospitality brand as a Hostess at Delano Dubai, where you will create unforgettable dining experiences for guests. With a focus on exceptional service and attention to detail, you'll ensure every guest feels valued in a luxurious environment. Your role involves guest reception, table management, and collaboration with the service team to maintain high standards. If you have a passion for hospitality and a flair for communication, this is your chance to shine in a vibrant setting.

Benefits

Growth Opportunities

Collaborative Culture

Attractive Benefits

Qualifications

• Proven track record in luxury hospitality environments.
• Exceptional communication and interpersonal skills.

Responsibilities

• Greet and welcome guests, ensuring a seamless dining experience.
• Manage reservations and seating arrangements efficiently.
• Engage with guests to enhance their experience.

Skills

Communication

Interpersonal Skills

Guest Engagement

Education

Bachelor’s degree in Hospitality Management

Tools

Hospitality Management Software

Job description

Company Description

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.

Job Description

Role Overview:
As a Hostess at Delano Dubai, you will be the welcoming face of our dining experience, creating a lasting first impression for guests. Your exceptional communication skills and attention to detail will ensure that every guest feels valued and enjoys an unforgettable experience in our luxurious environment.

Key Responsibilities:

• Guest Reception: Greet and welcome guests with warmth and professionalism, guiding them to their tables and ensuring a seamless transition into the dining experience.

• Table Management: Efficiently manage reservations and seating arrangements, optimizing table turnover while maintaining a comfortable and relaxed atmosphere.

• Communication: Collaborate closely with the waitstaff and kitchen team to ensure smooth service, providing timely updates on guest preferences and needs.

• Guest Engagement: Engage with guests to enhance their experience, addressing inquiries or special requests with grace and professionalism.

• Ambiance Maintenance: Ensure the dining area reflects Delano’s luxury standards, maintaining cleanliness and organization throughout the restaurant.

• Event Coordination: Assist in planning and executing special events, ensuring all details are carefully managed to deliver a seamless experience.

Qualifications

• Luxury Experience:You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, or exclusive beach club, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
• Exceptional Skills:Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
• Operational Knowledge:You’re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
• Educational Background:A relevant educational qualification, such as a Bachelor’s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.
• Great Personality:At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.

As a Hostess at Delano Dubai, you will be an essential part of our luxurious experience, creating a warm and inviting atmosphere for our guests. Your exceptional communication skills and attention to detail will ensure that each guest feels welcomed and valued from the moment they arrive. Your passion for providing outstanding service will play a vital role in enhancing guest satisfaction and creating memorable moments in our elegant setting.

Additional Information

Why Join Us:

• Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.
• Dive into a culture that’s all about growth, collaboration, and having a blast along the way.
• Score sweet perks and benefits that celebrate your rockstar status in hospitality.

Apply Now:
If you’re a dynamic F&B professional eager to make waves in the world of luxury hospitality, we want to hear from you! Send your resume and a compelling cover letter detailing why you’re the perfect fit.