Hostess

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Hostess to provide excellent service in a restaurant setting. You will greet guests, manage reservations, and ensure a pleasant dining experience. The ideal candidate is well-presented, a team player, with strong communication skills and F&B knowledge.

Qualifications

• 1-2 years in a public contact position in a restaurant or lounge.
• Ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Provide prompt and courteous F&B service to guests.
• Maintain reservation information and ensure proper seating.
• Handle cash effectively and maintain positive relationships.

Skills

Communication

Customer Contact Skills

Interpersonal Skills

Problem Resolution

F&B Product Knowledge

Education

High School Diploma or equivalent

Job description

Hostess

To provide prompt and courteous F&B service to the Hotels guests.

Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
Ensure all reservation information is properly documented including time date number of covers name/room number and contact number
Prepare table allocations from reservation book before respective meal period seating
Ensure guests are graciously shown to their tables within a reasonable time of their reservation
Adhere to hotel door policies and restrictions including local and federal age guidelines aligned with liquor licensing
Guarantee there is host/hostess coverage at the reception/welcome desk at all times
Guarantee that the phone is answered within 2 rings in a courteous and helpful manner
Ensure door policies concerning the entry of guests and these are adhered to at all times
Ensure that seating is fair for all service staff
Perform related duties and special projects as assigned

Qualifications :

PERSONAL ATTRIBUTES

• Good Reading writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• Basic F&B product knowledge
• Team player with strong interpersonal skills and attention to detail

QUALIFICATIONS

• High School Diploma or equivalent required
  One to two years in a public contact position preferably in an upscale or lifestyle brand restaurant or lounge
  Enter and locate work related information using computers and/or point of sale systems
  Possess a gracious friendly and fun demeanor
  Ability to multitask work in a fast paced environment and have a high level attention to detail
  Strong verbal and written communication skills in English
  Maintain positive and productive working relationships with other employees and departments
  Ability to work independently and to partner with others to promote an environment of teamwork

Remote Work :

No

Employment Type :

Fulltime