Hostess

Hyatt Hotels Corporation; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Hyatt Hotels Corporation in Abu Dhabi is seeking a Hostess to deliver a warm, professional welcome to guests in the luxury restaurant, manage reservations, coordinate guest flow, and uphold high standards of hospitality.

The role supports restaurant operations by ensuring an exceptional dining experience and guest satisfaction through attentive service, smart seating, and polished presentation.

Qualifications

• Previous hostess or guest-facing experience in luxury hotels or upscale restaurants.
• Excellent communication and interpersonal skills with guests from diverse backgrounds.
• Strong customer service orientation with a passion for luxury guest experiences.

Responsibilities

• Welcome guests warmly and personally to uphold luxury standards.
• Manage reservations, seating arrangements, and guest inquiries efficiently.
• Support restaurant operations to ensure seamless guest flow and satisfaction.

Skills

Guest service

Hospitality

Communication

Reservations management

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

The Hostess is responsible for delivering a warm, professional, and personalized welcome to guests, ensuring a seamless arrival experience within the designated restaurant. This role supports the restaurant's operations by managing reservations, coordinating guest flow, and upholding the highest standards of luxury hospitality, thereby enhancing the overall dining experience and ensuring exceptional guest satisfaction.

Qualifications

• Previous experience as a Hostess, Restaurant Hostess, or in a guest-facing role within a luxury hotel or upscale restaurant environment is preferred.
• Excellent communication and interpersonal skills, with the ability to engage professionally with guests from diverse backgrounds.

Strong customer service orientation and a passion for delivering exceptional guest experiences.

• Ability to provide a warm, courteous, and personalized welcome to guests while maintaining the highest standards of hospitality.
• Strong organizational skills with the ability to manage reservations, seating arrangements, and guest inquiries efficiently.
• Well-groomed and professionally presented, reflecting the standards of a luxury hospitality brand.