Hostess

Accor Group; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a polished and engaging Hostess to join their team at a prominent hotel in Abu Dhabi. This role is essential for creating a welcoming atmosphere and ensuring guests have an excellent dining experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage reservations efficiently. With competitive compensation and opportunities for career growth within a dynamic hotel environment, this position offers a chance to thrive in the vibrant hospitality industry. Join a team committed to excellence and customer satisfaction!

Benefits

Competitive compensation

Discounted rates at Accor properties

Learning and development programs

Career growth opportunities

Positive work culture

Qualifications

• 1-2 years in a guest-facing role, preferably in an upscale restaurant or hotel.
• Strong customer service orientation and problem-solving ability.

Responsibilities

• Welcome guests warmly and manage reservations effectively.
• Ensure proper table allocation and maintain host desk coverage.
• Provide prompt solutions to guest concerns or inquiries.

Skills

Verbal and written communication skills in English

Organizational ability

Customer service orientation

Problem-solving ability

Proficiency with reservation software or POS systems

Attention to detail

Ability to maintain composure in fast-paced settings

Education

High School Diploma

Tools

Reservation software

POS systems

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Hostess Novotel & Ibis Abu Dhabi Gate
What Does a Hostess Do in a Hotel Restaurant in Abu Dhabi?
Novotel & Ibis Abu Dhabi Gate is seeking a polished and engaging Hostess to welcome guests with warmth and professionalism. This frontline hospitality role is key in ensuring an excellent dining experience for guests at our hotel restaurants and lounges.
Job Location: Abu Dhabi, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage / Guest Relations
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Are the Key Responsibilities?
- Welcome guests warmly and maintain a friendly, courteous manner at all times
- Manage reservations with full documentation including time, date, number of guests, contact info, and room numbers
- Ensure proper table allocation and seating based on reservations and walk-in traffic
- Maintain host desk coverage at all times to avoid unattended guest arrival
- Answer incoming phone calls promptly and professionally, ideally within two rings
- Adhere to hotel policies, including door rules and age-related entry restrictions as per licensing requirements
- Ensure fair and balanced seating for all service team members
- Provide prompt solutions to guest concerns or inquiries
- Assist with special projects and support the Food & Beverage team as needed
What Skills Are Needed for a Hostess in Abu Dhabi?
Education:
- High School Diploma or equivalent required
Experience:
- 1-2 years in a guest-facing role, preferably in an upscale restaurant, lounge, or hotel setting
Skills:
- Excellent verbal and written communication skills in English
- Strong organizational and multi-tasking ability
- A gracious, friendly, and approachable demeanor
- Proficiency with reservation software or POS systems
- Basic knowledge of food and beverage service
- Attention to detail and a high level of personal grooming
- Strong customer service orientation and problem-solving ability
- Ability to maintain composure in fast-paced, high-volume settings
What Benefits Come with This Position?
- Competitive compensation and employee benefits
- Discounted rates at Accor properties worldwide
- Learning and development programs through Accor Academies
- Career growth and global mobility opportunities within the Accor network
- Participation in CSR programs such as Planet 21
- Positive and inclusive work culture in a dynamic hotel environment

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

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