Host/Hostess - German Speaker (Mövenpick Hotel Jumeirah Beach, ACCOR, Dubai, U.A.E.)

21c Museum Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A modern 5-star hotel in Dubai is seeking a Hostess to greet guests and manage reservations. The ideal candidate will be fluent in German and English, with 1–2 years of experience in a high-volume restaurant. Responsibilities include enhancing guest experiences and maintaining a welcoming environment. Join a diverse and inclusive team focused on hospitality excellence.

Benefits

Access to Hospitality Learning programs

Career advancement opportunities

Inclusive work environment

Qualifications

• 1–2 years of experience as a Hostess in a high-volume restaurant.
• Exceptional interpersonal and communication skills.
• Understanding of German dining etiquette is a plus.

Responsibilities

• Greet guests with genuine smiles and greetings in German and English.
• Manage reservations and optimize guest satisfaction.
• Share the story of Biergarten and its roots.

Skills

Fluency in German

Fluency in English

Interpersonal skills

Communication skills

Tools

Reservation platforms

POS systems (e.g. Micros)

Job description

Overview

Mövenpick Hotel Jumeirah Beach is a modern 5-star hotel located along the Arabian Gulf beaches in Dubai, offering comfort, convenience and exceptional recreational facilities for travelers.

What is in it for you:

• Gain access to over 1,000+ Hospitality Learning programs through Learn Your Way - a comprehensive learning platform of Accor.
• Join a limitless world of Accor, with opportunities to learn, grow and develop your skills across 54+ brands in 121+ countries.
• On-the-job learning and exposure to help you settle in your new role, guided by competent industry leaders.
• Contribute to the hotel's Social Care & Impact strategy and ongoing Environment, Society and Governance initiatives.
• Be part of a winning team that encourages thinking creatively, challenging the status quo and belonging.

Job Description

• Greet all guests with a genuine smile and traditional Bavarian flair, offering both German and English greetings when appropriate.

• Manage reservations, guest seating, and table rotations efficiently to optimize flow and guest satisfaction.

• Share the story of Biergarten, its authentic German roots, seasonal dishes and specialty brews.

• Maintain accurate waitlists and offer thoughtful updates to guests during peak periods.

• Coordinate with service and culinary teams to ensure a smooth, well-timed guest experience.

• Support themed evenings and traditional German events like Oktoberfest, Maifest, and festive holidays.

• Keep the host desk and entrance area tidy, welcoming, and organized.

• Handle guest inquiries, feedback, and complaints with warmth and professionalism.

• Assist in minor administrative duties such as menus, guest preferences, or birthday arrangements.

Qualifications

• Fluency in German and English is essential.

• Minimum 1–2 years of experience as a Hostess in a high-volume restaurant, preferably with European or cultural-themed dining.

• Exceptional interpersonal and communication skills with a naturally welcoming personality.

• Understanding of German dining etiquette and cultural nuances is a big plus.

• Well-groomed, poised, and confident with the ability to stay calm under pressure.

• Familiarity with reservation platforms and POS systems (e.g. Micros).

• A natural storyteller who can bring a sense of “Gemütlichkeit” – coziness and good cheer in the guest journey

Additional Information

Our team and working environment:

Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Diversity and inclusion are celebrated, and privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination and harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

Guided by our purpose “Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.” we empower every team member to bring their passion and creativity to life. At Accor, hospitality is a work of heart, and we foster a diverse and inclusive workplace that values each contributor. We are committed to ethics, responsible tourism, sustainable development, community outreach, and diversity and inclusion. Accor offers opportunities for career advancement and professional development across the globe.

Joining the team where you can be all you are, grow and create your path, work with purpose, and feel valued.

To connect with us, please visit https://www.accorhotels.jobs/home.aspx