Host / Hostess

Rotana Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a Host / Hostess to provide a warm welcome to guests and ensure exceptional service. Responsibilities include managing reservations, coordinating with the service team, and ensuring guest satisfaction. The ideal candidate should be dynamic and self-motivated, with strong interpersonal skills. Join us in delivering memorable dining experiences.

Qualifications

• Dynamic and self-motivated with a passion for hospitality.
• Strong interpersonal skills and ability to engage with guests.

Responsibilities

• Offer consistently professional and friendly service.
• Welcome and conduct guests to tables.
• Take outlet reservations and handle the reservation book.

Job description

Overview

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward. As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:

Responsibilities

• Offer consistently professional, friendly, warm and engaging service
• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet prior to the business hours along with the service team
• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
• Observe the cleanliness and maintenance of the outlet and the entrance area
• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
• Contribute in setting up the outlets database
• Reassure the guests’ satisfaction upon their departure