Hospitality Project Coordinator

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences, and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art, and Wellness brands with a focus on building Ecosystems and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.

As a Hospitality Project Coordinator, you will play a pivotal role in supporting the seamless execution of operations and drive strategic and cross-functional projects across our diverse hospitality portfolio. You will lead and contribute to a variety of cross-functional projects, from marketing and digital transformation to internal systems and process improvement, ensuring strategic alignment and operational excellence. Additionally, the Hospitality Project Coordinator plays a key part in supporting pre-opening and opening activities, ensuring readiness and alignment across teams.

JOB DESCRIPTION

KEY RESPONSIBILITIES:

1. Drive special projects across departments, including strategic, IT, marketing, and operational initiatives.
2. Support pre-opening and opening processes by tracking timelines, coordinating with teams, and ensuring milestones are achieved.
3. Monitor operational performance and gather data to support reporting, insights, and continuous improvement.
4. Coordinate effectively with hotel teams, corporate departments, and external partners for smooth project execution.
5. Develop and manage project trackers, performance dashboards, and internal tools to optimize workflow.
6. Prepare detailed project briefs, progress reports, and presentations in both Arabic and English.
7. Ensure consistency with Kerten Hospitality’s brand standards, values, and overarching strategic goals.

CONNECTION

1. Collaborate across multiple departments and teams to ensure alignment on project goals and timelines.
2. Support team members by providing timely updates, guidance, and resources for successful project outcomes.

INNOVATION

1. Contribute to the digital transformation of internal systems and guest-facing technologies.
2. Stay informed on hospitality trends, tech tools, and process innovations that can enhance operational efficiency.
3. Bring fresh ideas to streamline workflows and elevate the guest and team experience.

CURATION

1. Customize project approaches and operational solutions to align with the unique needs of different stakeholders, including owners, partners, and internal teams.
2. Work closely with departments to adapt brand standards and services to suit the cultural, social, and market context of each project.

LEADING THE WAY

1. Provide structure and direction on complex projects to ensure consistent execution.
2. Lead with initiative, adapting quickly to shifting priorities while maintaining a focus on results.

EXPERIENCE & SKILLS

1. 2–3 years of experience in hotel operations, project coordination, or similar corporate hospitality roles.
2. Demonstrated success in managing cross-functional projects.
3. Exposure to hotel pre-openings or coordinating across multiple properties is a strong advantage.
4. Fluent in Arabic and English, both written and spoken.
5. Proficient in Microsoft Excel, PowerPoint, and project management tools.
6. Strong organizational, communication, and analytical skills.
7. Self-driven, adaptable, and capable of managing multiple priorities in a fast-paced environment.

JOINING OUR TEAM MEANS

Competitive Compensation: A rewarding package tailored to your experience.

Career Growth: Opportunities for advancement within our dynamic organisation.

Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.