Hospitality-Focused F&B Attendant

InterContinental Hotels Group; Dubai; On-site; AED 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

Holiday Inn & Suites Dubai Science Park is looking for a service oriented Food & Beverage Attendant to join their extraordinary team. Ideally located in the heart of Dubai Science Park, minutes away from malls, beaches and world attractions.

Your day to day includes delivering exceptional service, ensuring efficient beverage operations, maintaining stock, building guest relationships, and upselling to support revenue targets.

Qualifications

• 1–2 years of experience in Food & Beverage service, preferably in a hotel environment.
• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Ability to work efficiently in a fast-paced environment and under pressure.
• Basic knowledge of cash handling and POS systems.

Responsibilities

• Deliver exceptional Holiday Inn service standards by providing warm, professional, and personalized experiences to all guests while upholding the brand values.
• Ensure efficient food and beverage operations, including timely service, complete mise en place, coordination with the kitchen team, and adherence to service standards.
• Ensure all beverages are concocted according to standard recipes and maintain beverage cost at the percentage detailed in the budget or as instructed by the Outlet Manager or Assistant Manager.
• Build strong guest relationships by recognizing VIP and returning guests, addressing requests promptly, and resolving concerns professionally.
• Drive revenue and cost control through active upselling, accurate cash handling, inventory monitoring, stock control, and adherence to beverage cost targets.
• Lead and support team members by ensuring compliance with service procedures, providing guidance, and promoting continuous improvement.
• Maintain compliance with IHG policies, health and safety regulations, emergency procedures, and environmental sustainability practices.
• Report any health or safety hazards, faults, repairs, cleaning needs and accidents to your Supervisor or the Manager on Duty and record on the appropriate Accident Report form immediately following accident.
• Safeguard hotel assets and information by ensuring proper equipment use, reporting maintenance or safety issues, maintaining confidentiality, and completing all assigned duties and handovers effectively.

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

POS systems

Cash handling

Job description

Holiday Inn & Suites Dubai Science Park is looking for a service oriented Food & Beverage Attendant to join their extraordinary team. Ideally located in the heart of Dubai Science Park, minutes away from malls, beaches and world attractions.

Your day to day includes delivering exceptional service, ensuring efficient beverage operations, maintaining stock, building guest relationships, and upselling to support revenue targets.