Hospital Call Center Agent - Bilingual

Kanad Hospital; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Kanad Hospital in Abu Dhabi is seeking an experienced Healthcare Administrative Assistant to handle inquiries, schedule appointments, and maintain patient records. The role requires strong data entry skills, attention to detail, and the ability to communicate effectively in Arabic and English.

Applicants should have at least a diploma or degree in administration and a minimum of two years in a related hospital setting.

Qualifications

• Excellent verbal and written communication with patients.
• Strong listening and problem-solving abilities.
• Experience in hospital or healthcare settings preferred.

Responsibilities

• Answer calls and respond to emails promptly.
• Provide patients with appointments and service information.
• Enter patient information into the system and update records.
• Maintain confidentiality of hospital information.
• Speak Arabic or English in the workplace.

Skills

Verbal communication

Written communication

Listening skills

Education

Administration degree or diploma

Job description

Kanad Hospital in Abu Dhabi is seeking an experienced Healthcare Administrative Assistant to handle inquiries, schedule appointments, and maintain patient records. The role requires strong data entry skills, attention to detail, and the ability to communicate effectively in Arabic and English.

Applicants should have at least a diploma or degree in administration and a minimum of two years in a related hospital setting.