Hiring UAE National - IT Graduate - Coordinators

TASC Outsourcing; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the UAE is looking for an IT Administrator to provide essential support for ongoing IT projects and user needs. The ideal candidate will manage project coordination, assist with documentation, and address user queries. This entry-level position targets recent graduates with a background in IT or Computer Science, aiming to build their skills in a dynamic environment.

Qualifications

• Fresh graduates to 1–2 years of IT administration/coordination experience.
• Basic understanding of IT systems.
• Strong written and verbal communication skills.

Responsibilities

• Assist in coordinating IT projects, tracking progress and preparing reports.
• Act as first point of contact for IT queries and support.
• Maintain records of IT assets and prepare reports.

Skills

Communication

Organizational Skills

Detail-oriented

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Science

Tools

MS Office Suite

Helpdesk tools

Job description

Key Responsibilities:

Project & Team Coordination:

• Assist in coordinating ongoing IT projects, tracking progress, and preparing status reports.
• Schedule meetings, prepare agendas, and take minutes for IT project discussions.
• Coordinate with vendors, suppliers, and service providers for hardware/software procurement or support.

User Support:

• Act as the first point of contact for basic IT queries, raising tickets as needed.
• Assist in coordinating helpdesk requests to ensure timely resolution.
• Support in user account setups, password resets, and onboarding new users with IT requirements.

Documentation & Reporting:

• Maintain accurate records of IT assets, software licenses, and vendor agreements.
• Help update IT policies, procedures, and user guides.
• Prepare basic reports and presentations as requested by the IT Manager.

General IT Admin Support:

• Monitor inventory of IT equipment and raise requests for replenishment.
• Support with basic troubleshooting under guidance.
• Coordinate with facilities or other departments for IT-related needs.

Requirements:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: Fresh graduates to 1–2 years of IT administration/coordination experience.
• Technical Skills: Basic understanding of IT systems, MS Office Suite; knowledge of helpdesk tools is a plus.
• Communication: Strong written and verbal communication skills.
• Soft Skills: Good organizational skills, proactive, detail-oriented, with the ability to handle multiple tasks.