Hiring: Manager – Client Success | Dubai

Talent Basket; Dubai; On-site; AED 150,000 - 220,000; Full time

Job summary

A dynamic company seeks a Manager for Client Success in Dubai to enhance client relationships and drive digital strategy. This role involves leading onboarding, designing retention strategies, and ensuring client satisfaction while collaborating on digital campaigns. The ideal candidate will have 4-6 years of relevant experience and be ready to make a direct impact on business growth.

Qualifications

• 4–6 years in client success/account management, preferably in digital or tech.
• Proficient in multitasking and communication.
• Strong knowledge of digital marketing and project delivery.

Responsibilities

• Lead client onboarding and engagement.
• Design retention and upsell strategies.
• Track KPIs and enhance client loyalty.

Skills

CRM

digital strategy

client relationships

performance tracking

SEO

SEM

email marketing

upsell strategies

engagement strategies

retention strategies

Job description

Are you passionate about client relationships, digital strategy, and driving success? Join our dynamic team as a Manager – Client Success and be the face of excellence for our valued clients!

What You’ll Do

1. Lead client onboarding and engagement
2. Design retention & upsell strategies
3. Collaborate on digital campaigns (SEO, SEM, Social, Email)
4. Track KPIs, report success, and enhance client loyalty
5. Bridge the gap between client goals and internal execution

What We’re Looking For

1. 4–6 years in client success/account management (preferably digital or tech domain)
2. Proficient in multitasking, communication & performance tracking
3. Strong knowledge of digital marketing & project delivery
4. CRM-savvy, results-oriented, and ready to hit the ground running

Make a direct impact on business growth and customer delight. If you're a go-getter with a client-first mindset, we want to talk to you!

Apply now at [e-mail]

Skills: upsell strategies, CRM, digital strategy, engagement strategies, social media, client relationships, retention strategies, client satisfaction, client relationship management, digital marketing, email marketing, performance tracking, SEO, client onboarding, SEM

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