Helpdesk & CAFM Coordinator Job Vacancies – Facilities Management Careers

AE Jobs; Abu Dhabi; On-site; AED 89,280 - 133,920; Full time

Benefits offered by this job

Career growth in facilities management sector

Dynamic and professional workplace

Exposure to CAFM systems and operational workflows

Job summary

Reliance Facilities Management is seeking a Helpdesk & CAFM Coordinator for its operations in Abu Dhabi. The role focuses on managing service requests, coordinating teams, and ensuring smooth communication between clients and internal departments.

The ideal candidate should have experience in CAFM systems and facilities management, along with strong organizational and customer service skills. This position offers opportunities for career growth within a professional workplace.

Qualifications

• Experience in CAFM systems and Facilities Management is mandatory.
• Strong computer skills with spreadsheets and online systems.
• Excellent customer service and communication skills.

Responsibilities

• Handle inquiries from clients and internal teams.
• Log service requests and maintain records in CAFM systems.
• Coordinate schedules and travel arrangements for teams.

Skills

Experience in CAFM systems and Facilities Management

Strong computer skills

Excellent communication and customer service skills

Strong organizational abilities

Ability to maintain confidentiality

Job description

Reliance Facilities Management is currently hiring a Helpdesk & CAFM Coordinator for its operations in Abu Dhabi. This opportunity is ideal for candidates with experience in facilities management systems who are skilled in coordination, customer service, and administrative support. The role focuses on managing service requests, coordinating teams, and ensuring smooth communication between clients and internal departments.

Job Title:

Helpdesk & CAFM Coordinator

Key Responsibilities:

• Handle emails, calls, and walk‑in inquiries from clients and internal teams
• Log service requests and maintain accurate records in CAFM systems
• Prepare meeting minutes, reports, and official correspondence
• Coordinate schedules and travel arrangements for FM mobile teams
• Prepare LPOs and invoices and maintain receivable records
• Follow up with clients on pending payments

Requirements:

• Experience in CAFM systems and Facilities Management (mandatory)
• Strong computer skills (spreadsheets, email, online systems)
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• High level of integrity and ability to maintain confidentiality

Why Join Reliance Facilities Management?

• Work in a structured facilities management environment
• Exposure to CAFM systems and operational workflows
• Opportunity to develop coordination and client service skills
• Dynamic and professional workplace
• Career growth in facilities management sector