Healthcare Center Manager- SEHA Clinics (Hospitality/Aviation background only)

Sheikh Shakhbout Medical City - SSMC; Abu Dhabi; On-site; USD 25,000 - 60,000; Full time

Job summary

Sheikh Shakhbout Medical City seeks a Clinic Director to oversee operational leadership at their facility clinics. The role encompasses maximizing operational performance, ensuring high service standards, and developing business strategies aligned with SEHA policies. Suitable candidates should possess a Bachelor's degree in relevant fields and exhibit strong leadership capabilities.

Qualifications

• Bachelor's degree or equivalent in relevant fields or Diploma with 3 years of additional experience.
• Master's degree is desired.

Responsibilities

• Ensure achievement of the clinic’s operational business initiatives and objectives.
• Analyze operational and business outcomes to support performance improvement.
• Develop and implement standardized management practices.

Education

Bachelor's degree or equivalent in Finance, Business Management, Healthcare Management, Clinical degree, or relevant field

Master's degree or equivalent in the relevant fields

Job description

Job Description

Responsible for providing strategic and operational leadership for the facility clinics, maximizing operational performance while maintaining high-quality service standards. Participates in the business development of the clinic in line with SEHA strategies and policies.

Responsibilities

1. Ensure achievement of the clinic’s operational business initiatives and objectives on a quarterly and annual basis.
2. Analyze operational and business outcomes to support performance improvement.
3. Develop and implement standardized management practices to enhance clinic performance in line with SEHA policy.
4. Meet reporting requirements of SEHA and HAAD.
5. Set operational objectives to ensure timely delivery of clinic activities to agreed standards.
6. Maintain high personal and professional standards in accordance with SEHA’s Code of Conduct.
7. Conduct ongoing benchmarking of private and hospital service practices.
8. Develop and maintain good working relationships with other SEHA clinics and hospitals.
9. Develop excellent relations with consultants and other medical users.
10. Coordinate local marketing of the clinics and monitor market conditions, competitors, and trends.
11. Proactively respond to market challenges.
12. Foster positive relationships with external customers, including consultants, patients, and insurance companies, to develop business.
13. Maintain the clinics' reputation as a healthcare provider, employer, and community participant.
14. Ensure all new hire and rehire documentation complies with regulatory and internal requirements.
15. Review training needs of staff and organize training sessions accordingly.
16. Provide guidance and supervision to staff, prepare job evaluation reports, and discuss these with employees.
17. Supervise operational general services staff for efficient performance.
18. Ensure effective communication between facilities and staff.
19. Guide staff for continuous improvement and resource identification.
20. Coordinate with departments to identify problems, develop solutions, and implement strategies.

Qualifications

Bachelor's degree or equivalent in Finance, Business Management, Healthcare Management, Clinical degree, or relevant field, or Diploma with 3 years of additional experience.

Desired

Master's degree or equivalent in the relevant fields.