Healthcare Assistant - Urgent Hiring

GluCare; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare clinic in Dubai seeks a dedicated Healthcare Assistant. In this role, you will engage with patients, collect vital health data, and support the clinical team to enhance overall patient care. A compassionate approach and strong communication skills are essential as you will interact closely with patients to accurately gather their health information.

Qualifications

• Experience in a healthcare setting, preferably in patient-facing roles.
• Fluent English is a must.
• Basic computer skills and familiarity with healthcare documentation.

Responsibilities

• Conduct patient interviews and health-related questionnaires.
• Record patient responses accurately in EHR.
• Collaborate with clinical staff for patient care planning.

Skills

Communication

Data Collection

Attention to Detail

Empathy

Education

High school diploma or equivalent

Healthcare Assistant certificate and/or KHDA

Nursing Assistant certificate

Tools

Electronic Health Records (EHR)

Job description

Description

About GluCare:

GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables loT devices machine learning and artificial intelligence to empower our clinicians and provide personalized and data-driven coaching to our patients.

Job Overview:

We are looking for a dedicated and compassionate individual who is eager to contribute to patient care through meaningful interaction and data collection.

You will be a detail-oriented Healthcare Assistant to join our healthcare team. In this role you will play a vital part in enhancing patient care by conducting health-related questionnaires with patients collecting essential data to support our clinical staff and contributing to the overall patient experience.

Key Responsibilities:

Patient Interaction:

• Conduct face-to-face interviews with patients to complete health-related questionnaires.
• Ask patients a series of pre-determined questions related to their health lifestyle and medical history.
• Ensure that patients understand the purpose of the questionnaire and answer questions with accuracy and honesty.

Data Collection and Recording:

• Accurately record patient responses in the electronic health records (EHR) system or designated database.
• Maintain confidentiality and protect patient information in accordance with HIPAA and clinic policies.
• Ensure all required questions are asked and that the data collected is complete and accurate.

Collaboration with Clinical Staff:

• Work closely with nurses physicians and other healthcare providers to ensure that the data collected is available for patient care planning.
• Identify and report any immediate health concerns that arise during the questionnaire process to the appropriate medical personnel.
• Assist in the preparation and distribution of questionnaires and educational materials to patients.

Administrative Support:

• Provide support in other areas of the clinic or hospital as required by nursing staff.

Understands follows and supports all hospital infection control programs

Requirements

High school diploma or equivalent required.

• Healthcare Assistant certificate and/or KHDA
• Nursing Assistant certificate a plus
• Previous experience in a healthcare setting particularly in patient-facing roles is preferred. Experience with electronic health records (EHR) systems is a plus.
• Strong communication skills with the ability to interact empathetically with patients. Fluent English is a must
• Attention to detail and accuracy in data collection and recording. Ability to work independently and as part of a healthcare team. Basic computer skills and familiarity with healthcare documentation