Healthcare Assistant

GluCare; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading healthcare provider in Dubai is seeking a compassionate Healthcare Assistant to enhance patient care through data collection and interaction. The role involves conducting health-related questionnaires, collaborating with clinical staff, and ensuring accurate data recording. Ideal candidates will have a high school diploma, relevant certifications, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Healthcare Assistant certificate, and/or KHDA.
• Previous experience in a healthcare setting preferred.

Responsibilities

• Conduct face-to-face interviews with patients to complete health-related questionnaires.
• Accurately record patient responses in the electronic health records (EHR) system.
• Work closely with clinical staff to ensure data availability for patient care.

Skills

Communication

Attention to detail

Empathy

Education

High school diploma or equivalent

Healthcare Assistant certificate

Job description

We are looking for a dedicated and compassionate individual who is eager to contribute to patient care through meaningful interaction and data collection.

You will be a detail-oriented Healthcare Assistant to join our healthcare team. In this role, you will play a vital part in enhancing patient care by conducting health-related questionnaires with patients, collecting essential data to support our clinical staff, and contributing to the overall patient experience.

Key Responsibilities:

• Conduct face-to-face interviews with patients to complete health-related questionnaires.
• Ask patients a series of pre-determined questions related to their health, lifestyle, and medical history.
• Ensure that patients understand the purpose of the questionnaire and answer questions with accuracy and honesty.

Data Collection and Recording:

• Accurately record patient responses in the electronic health records (EHR) system or designated database.
• Maintain confidentiality and protect patient information in accordance with HIPAA and clinic policies.
• Ensure all required questions are asked and that the data collected is complete and accurate.

Collaboration with Clinical Staff:

• Work closely with nurses, physicians, and other healthcare providers to ensure that the data collected is available for patient care planning.
• Identify and report any immediate health concerns that arise during the questionnaire process to the appropriate medical personnel.
• Assist in the preparation and distribution of questionnaires and educational materials to patients.

Administrative Support:

• Provide support in other areas of the clinic or hospital as required by nursing

High school diploma or equivalent required.

• Healthcare Assistant certificate, and/or KHDA
• Previous experience in a healthcare setting, particularly in patient-facing roles, is preferred. Experience with electronic health records (EHR) systems is a plus.
• Strong communication skills, with the ability to interact empathetically with patients. Fluent English is a must
• Attention to detail and accuracy in data collection and recording. Ability to work independently and as part of a healthcare team. Basic computer skills and familiarity with healthcare documentation

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