Health Club Receptionist

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking a health club attendant to maintain cleanliness and provide luxury guest service. Responsibilities include cleaning the health club, pool areas, and assisting guests with amenities. Ideal candidates will possess strong communication skills, a pleasant personality, and preferably CPR certification. This role offers the opportunity to work in a dynamic environment within a luxury setting, focusing on guest satisfaction.

Benefits

Luxury work environment

Training and development opportunities

Qualifications

• Fluency in English, both written and verbal is required.
• Experience in a luxury hotel environment is desirable but not essential.
• Prior fitness center experience is a plus.
• CPR and First Aid certifications are preferred.

Responsibilities

• Perform overall cleaning of the Health Club, Pool, Beach, and Bask areas.
• Attend pre-shift briefings and ensure responsibilities are handed over.
• Operate steam and sauna equipment, preparing it for guests.
• Assist guests and staff courteously, providing help and information.
• Set up pool and beach areas with towels, sunbeds, and umbrellas.
• Provide luxury guest service by offering refreshments and cold towels.
• Report lost and found items or safety hazards immediately.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer service

Education

High School diploma

Vocational training

Job description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites, including Fairmont Gold rooms and lounge. It offers 11 food and beverage outlets with international dining options, including Michelin Guide recommended restaurants such as Little Miss India (2022 and 2023), Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela, and others. The resort also boasts an expansive pool and beach area, a health club, Serenity Spa Dubai - The Art Of Well Being, and the Fairmont Falcons Kids’ Club.

Job Description

1. Perform overall cleaning of the Health Club, Pool, Beach, and Bask areas, including dusting, removing soiled towels, retrieving clean linen, vacuuming, bathroom cleaning, steam and sauna cleaning, replenishing supplies, and garbage removal, following Fairmont standards.
2. Attend pre-shift briefings and hand over responsibilities to the supervisor at the end of each shift.
3. Operate steam and sauna equipment, turning them on before opening and off after closing shifts.
4. Use cleaning supplies and equipment properly and report any malfunctions or issues to the supervisor.
5. Assist guests and staff courteously, offering help and information as needed.
6. Follow instructions, learn procedures, and perform routine tasks consistently.
7. Report lost and found items, equipment issues, or safety hazards immediately to security or management.
8. Maintain high grooming and uniform standards.
9. Follow all departmental policies and procedures.
10. Set up pool and beach areas with towels, sunbeds, umbrellas, and amenities before guest arrival.
11. Assist guests with seating, provide towels, and ensure the cleanliness of the pool deck, beach, and surrounding areas.
12. Manage towel inventory and assist with recreational or special events in the area.
13. Provide luxury guest service by offering refreshments, cold towels, and other amenities.
14. Perform additional tasks as assigned.

Qualifications

1. Experience in a luxury hotel environment is desirable but not essential.
2. High School diploma, vocational training, or at least 1 year of work experience.
3. Fluency in English, both written and verbal.
4. Friendly, pleasant personality with good interpersonal skills.
5. High standards of personal cleanliness and grooming; previous fitness center experience is a plus.
6. CPR and First Aid certifications are preferred.
7. Strong communication and organizational skills.